Are you having trouble using the Charles Schwab mobile app? It may not be working or loading on your iPhone or Android devices.
There is currently an ongoing issue with the Schwab app. Some users are seeing one of the following errors:
- Cannot connect to server
- This feature unavailable
- An error occurred while processing your request
You may not even be able to log in to the Schwab app.
If you can’t open, log in, or use the Schwab mobile app, follow the troubleshooting guide below.
Solution 1: Force Close the Schwab Mobile App
The first thing you need to do is force close the Charles Schwab mobile app.
Here are the steps to do it:
- Swipe up from the bottom of the screen (If your iPhone has a home button, you can double-click on it).
- Find the Schwab mobile app.
- Swipe up on the app’s preview to close the app.
- Open the Settings app.
- Select Apps or Apps & Notifications.
- Tap on Schwab Mobile app.
- Choose the Force Stop option.
After force closing the Schwab app, wait for a few moments and then try reopening it to see if the issue has been resolved.
Solution 2: Re-Install the Schwab Mobile App
If the Charles Schwab mobile app is not working at all, you may need to uninstall it from your device. Then, open the App Store or Google Play Store to download and install the latest version.
In many instances, Schwab releases new updates which can fix certain bugs in the app.
Solution 3: Restart Your Device
Finally, don’t forget to restart your iPhone/iPad or Android device, which can often help resolve issues with the Schwab mobile app. Even though it may seem like an obvious step, many people overlook it.
Some users have reported that clearing the app cache and data has also helped.