The recent acquisition of TD Ameritrade by Charles Schwab has sparked a lively discussion among users who have found themselves migrated to Schwab’s brokerage platform.
Let’s delve into the key points raised by users to provide a comprehensive view of the transition.
Complaints about Schwab’s website and app
One of the most common complaints is about Schwab’s website and app.
Some customers find them woefully inadequate compared to the old TD Ameritrade app.
They also say the website is difficult to navigate and the app lacks features.
The Schwab app is absolute garbage. I open the TDA app and have all the info I need at a quick glance, not Schwab.
Thinkorswim is the only reason I’m staying with Schwab, otherwise, my transfer to Fidelity would already be done. Schwab bought TD for thinkorswim, good move on their part in that regard, but it didn’t stop an exodus of TD’s user money out from Schwab.
Complaints about Schwab’s lack of certain products and services
Some users expressed disappointment at losing certain features and products that TD Ameritrade had offered.
The ThinkorSwim Advantage
It is important to note that these are just some of the complaints that have been voiced by TD Ameritrade customers.
There are also many customers who are happy with the transition to Schwab.
Undoubtedly, one of the major draws for many users to Schwab is the inclusion of the ThinkOrSwim platform.
This feature alone has been pivotal in retaining a portion of TD Ameritrade’s user base.